Cookie Policy

Effective Date: 16 May 2025
Last Updated: 11 July 2025

Our website uses cookies to distinguish you from other users. This helps us provide a better experience and improve our site. By using this website with cookies enabled in your browser, you consent to our use of cookies as outlined below.

To enjoy the full functionality of our website and access certain personalised features, your device must accept cookies. Some features will not work if cookies are disabled.

Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies – Necessary for basic website functionality.

  • Performance and Analytics Cookies – Optional cookies to help us improve user experience.

Essential Cookies

These first party cookies are required for the website to function properly:

  • _dd_cookie_test

    • Purpose: Tests if cookies are supported

    • Duration: Expires instantly

  • _dd_site_test

    • Purpose: Tests if cookies are supported

    • Duration: Expires instantly

  • _dd_s

    • Purpose: Tracks browser errors

    • Duration: 4 hours

  • _ssid

    • Purpose: Remembers devices for anti-fraud purposes

    • Duration: 4 years

  • CART

    • Purpose: Tracks when a product is added to cart

    • Duration: 2 weeks

  • Crumb

    • Purpose: Prevents cross-site request forgery (CSRF)

    • Duration: Session

  • hasCart

    • Purpose: Indicates if visitor has a cart

    • Duration: 2 weeks

  • Locked

    • Purpose: Prevents password screen from appearing after successful login

    • Duration: Session

  • orderStatusSessionToken

    • Purpose: Authenticates access to order status page

    • Duration: 1 year

  • RecentRedirect

    • Purpose: Prevents redirect loops

    • Duration: 30 minutes

  • siteUserCrumb

    • Purpose: Prevents CSRF for logged-in users

    • Duration: 3 years

  • SiteUserInfo

    • Purpose: Identifies logged-in visitors

    • Duration: 3 years

  • SiteUserSecureAuthToken

    • Purpose: Authenticates logged-in visitors

    • Duration: 3 years

  • squarespace-announcement-bar

    • Purpose: Prevents re-showing of dismissed announcements

    • Duration: Persistent

  • squarespace-likes

    • Purpose: Remembers which blog posts a user has liked

    • Duration: Persistent

  • squarespace-popup-overlay

    • Purpose: Prevents promotional pop-ups from reappearing once dismissed

    • Duration: Persistent

  • squarespace-video-player-options

    • Purpose: Remembers video player preferences (volume, speed, quality)

    • Duration: Persistent

  • ss_performancecookiesAllowed

    • Purpose: Stores consent for performance cookies

    • Duration: 30 days

  • ss_marketingcookiesAllowed

    • Purpose: Stores consent for marketing cookies

    • Duration: 30 days

  • ss_sd

    • Purpose: Maintains authentication during session

    • Duration: Session

  • Test

    • Purpose: Tests browser compatibility for cookies

    • Duration: Session

Performance and Analytics (Optional)

These first party cookies help us understand visitor behaviour to improve our site:

  • ss_cid

    • Purpose: Identifies unique visitors and sessions

    • Duration: 2 years

  • ss_cpvisit

    • Purpose: Tracks session activity

    • Duration: 2 years

  • ss_cvisit

    • Purpose: Tracks current visit

    • Duration: 30 minutes

  • ss_cvr

    • Purpose: Identifies repeat visits

    • Duration: 2 years

  • ss_cvt

    • Purpose: Tracks visit duration

    • Duration: 30 minutes

Performance, Analytics, and Advertising (Google Analytics 4, Optional)

We use Google Analytics 4 (GA4) to help us understand how visitors interact with our website. GA4 uses third party cookies and other tracking technologies to collect information in an anonymous form, including:

  • Pages visited and user interactions (e.g. clicks, scrolls, purchases)

  • Browser and device type

  • General geographic location (region/city)

  • Referring source or marketing campaign

  • Time spent on site and engagement metrics

If you have consented to analytics cookies via our cookie banner, the following cookies may be set:

  • _ga

    • Purpose: Distinguishes users to generate analytics data

    • Duration: 2 years

  • _gid

    • Purpose: Distinguishes users for 24-hour tracking

    • Duration: 24 hours

  • _ga_<container-id>

    • Purpose: Used to persist session state in GA4

    • Duration: 2 years

  • _gat or _gat_gtag_<property-id>

    • Purpose: Throttles request rate to limit data collection on high-traffic sites

    • Duration: 1 minute

If we enable Google Signals or remarketing features, GA4 may also collect data on:

  • Cross-device usage

  • Interests and demographics

  • Ad interaction and performance

This data may be linked to your Google account (if signed in and opted into personalised ads).

You can opt out of Google Analytics tracking at any time by adjusting your cookie preferences in our cookie banner, installing the Google Analytics Opt-out Browser Add-on, or managing your ad settings at https://adssettings.google.com/

For more information about how Google uses cookies and data, please visit the Google Privacy & Terms page.

Performance, Analytics, and Advertising (Meta Pixel, Optional)

We use Meta Pixel (formerly Facebook Pixel) on our website to help us understand how visitors interact with our site and to measure the effectiveness of our Facebook and Instagram advertising campaigns.

Meta Pixel enables us to:

  • Track user actions on our website (such as page views, sign-ups, and purchases);

  • Measure the effectiveness of our adverts;

  • Build targeted audiences for future adverts;

  • Deliver personalised advertising on Facebook and Instagram.

When you visit our site, Meta may place the following third party cookies and similar technologies on your device:

  • _fbp

    • Purpose: Used to store and track visits across websites

    • Duration: 90 days

  • fr

    • Purpose: Used to deliver, measure, and improve advertising

    • Duration: 90 days

  • datr, sb

    • Purpose: Used for security, fraud prevention, and account integrity

    • Duration: 2 years

  • oo

    • Purpose: Used to opt out of Meta ads

    • Duration: 5 years

  • wd, dpr

    • Purpose: Used for display optimisation

    • Duration: Session

These cookies may collect data such as your IP address, browser and device information, and activity on our website. This data may be linked to your Facebook or Instagram account (if you're logged in) and used in accordance with Meta’s Data Policy.

We only use Meta Pixel after obtaining your explicit consent, and you can withdraw your consent at any time by adjusting your cookie preferences in our cookie banner.

For more information on how Meta uses cookies and how to opt out of interest-based advertising, please visit https://www.facebook.com/policies/cookies/.

Managing Cookies

You can control cookies through your browser settings or the cookie banner on our site. Disabling cookies may affect your experience.

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