Terms of service

Effective Date: 16 May 2025
Last Updated: 16 May 2025

These Terms of Service ("Terms") apply to your use of the website located at https://www.remail.me (the "Website") operated by Remail Limited ("Remail," "we," "us," or "our"). Remail is a company registered in England and Wales with company number 14610323, and registered office at 7 Bell Yard, London, WC2A 2JR.

By using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Website.

These Terms and Conditions should be read alongside our Privacy Policy and our Terms & Conditions of Sale, which also apply to your use of our Website and services.

1. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Website. Prohibited behaviour includes transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Website.

You may not use the Website:

In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use or re-use any material that does not comply with our content standards.

2. Intellectual Property

All intellectual property rights in the Website and its content (including text, graphics, software, photographs and other images, videos, sound, trademarks and logos) are owned by or licensed to Remail. You may view, download and print content from the Website for your personal use only. Any other use is prohibited without our prior written consent.

3. User Content and Conduct

You are responsible for any content you upload or submit to the Website, including personalisation text or uploaded media. You warrant that such content:

Is accurate and not misleading.
Does not infringe any third-party intellectual property rights.
Complies with applicable laws and these Terms.

We reserve the right to remove any content that breaches these Terms without notice.

4. Privacy and Cookies

We take your privacy seriously. Please refer to our Privacy Policy for information on how we collect, use, and store your personal data in accordance with applicable data protection laws, including the UK GDPR.

We use cookies and similar technologies. For more information, please see our Cookie Policy.

5. Disclaimers and Limitation of Liability

While we aim to ensure that the Website is available and accurate at all times, we do not guarantee that the Website will always be available or that the content is up to date.

To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.

We will not be liable to you for any loss or damage (including any indirect, incidental, special, punitive or consequential loss) arising under or in connection with:

Use of, or inability to use, our Website;
Use of or reliance on any content displayed on our Website;
Any unauthorised access to or use of our servers or any personal information stored therein.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited by law.

6. Links to Third-Party Websites

The Website may contain links to other websites. These links are provided for your convenience only. We have no control over and accept no responsibility for the content of those websites.

7. Changes to These Terms

We may revise these Terms at any time by updating this page. Please check this page regularly to take notice of any changes, as they are binding on you. Continued use of the Website after changes are made constitutes your acceptance of the revised Terms.

8. Termination or Suspension of Access

We reserve the right to suspend or terminate your access to the Website at any time, without notice, if you breach these Terms or use the Website in a way that could damage our reputation or violate the rights of others.

9. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

If you have any questions about these Terms, please contact us at:

Email: customer@remail.me
Address: Remail Limited, 7 Bell Yard, London, WC2A 2JR